Hello my name is Kristen. I just visited your new shop in Hunt Valley today. While your service was wonderful and my hairstyle looked nice while the stylist was working on it. I am not pleased with the final product.
Your stylist refused to tease my hair or use hairspray as I had requested. So after leaving the store for 5 minutes my hair was completely flat! I have never been to a salon in which the stylist refused to listen to her client. For $60 I could have washed my own hair. If it wasn't for the appointment I have to attend downtown at 3pm, I would certainly be back in your store right now making you restyle my hair for free! Also your stylist originally said the price would be $40, but when she was ringing me up the price changed to $60. Granted my hair is long, but it is not elbow length!
Although I was given a customer card and the stylists card I will not be using them in the future. Do not ever look for future business from me. And I will make sure to tell my friends and readers not to visit your salons.
Your unstatisfed ex-customer,
I have only ever been to one salon that I loved. Sadly my stylisted retired and the salon later closed. If there is anyone in Maryland that knows of an excellent stylist please tell me!